Almost every industry is undergoing a technology-driven transformation, and the hospitality industry is no different. Technology is changing how we travel, book hotels and dine. Just by a click on your smartphone you can make all your travel arrangements, book hotel and restaurants and find out where to go sightseeing in the city or country you are visiting.
There are a number of solutions that have already begun to change the way that business is done, or the way that it will be done in the near future. The common attribute that they all share is the fact that they allow businesses and travelers to have a more convenient, informed and valuable relationship with their customers. Let’s look at the top ten technologies that are in the forefront of changing the hospitality industry in 2017.
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Here are the Top 10 Best Hospitality Technology Companies
TripAdvisor, Inc. is an American travel website company providing reviews of travel-related content. It also includes interactive travel forums. The 150 million-plus reviews cover 4 million hotels, attractions, flights, and more. Best picks for each city can be downloaded as City Guides. Meanwhile, the site’s acquisition of LaFourchette, a European restaurant booking service, has recently opened the door for one-click dinner reservations.
Use TripAdvisor to get reviews of hotels and restaurants before booking that particular place. The fact that you can know of a hotels reputation beforehand can save you a lot of headache. The best, hassle free hotel can make all the different when on a holiday. Be sure to read reviews on the hotel you wish to stay at before spending any money.
Hotelogix is a cloud-based, complete property management system for seamless management of independent and group hotels, resorts or serviced apartments to automate your entire hotel operations and increase market reach online and offline.
With easy and improved management of properties with Front desk, POS, Housekeeping, Booking Engines, cost are cut and the process of executing a booking is done faster proving to be an added benefit to both the hotelier and the customer. Technology companies are now tailor making management systems that suit the sizes and capacity of the hotel to bring about efficiency in the industry.
8. Google Maps
Google Maps makes navigating the world faster and easier. You will find the best places and information on Google Maps in a new city by just a tap on your smartphone or tablet. It offers satellite imagery, street maps, 360° panoramic views of streets, real-time traffic conditions and route planning for traveling by foot, car, bicycle or public transportation.
Owned by Google. Google maps are very convenient to use and simplify life when in a new city in a new country. When you combine them with Google Translate you can move around a new city with a lot of ease despite not knowing the area or the language. Technology has really made travel much easier.
Every month, over 120 million visitors use Trivago to search & compare hotel prices, read reviews and browse photos to find hotel deals If you want to compare many hotel sites at once including big sites such as booking.com and hotels.com, try Trivago, an easy-to-use metasearch site. Trivago can be especially helpful in more unusual destinations.
Trivago will help you get cheap hotel rates in major popular cities as well as in unknown destinations. This tool has proved to be very useful when travelling on a budget and still want comfort and style the best hotel have to offer
Kayak searches hundreds of other travel sites at once to find the information you need to make the right decisions on flights, hotels & rental cars. Planning for a holiday for you and your family? Kayak is a good start. Get all major hotels rates and choose the fairest. Compare the flight prices and get to know when the best times to fly at a cheaper rate and with few or no layovers along the way.
Kayak search engine delivers options in a matter of second and make the planning process easier. Once you get the best rates, you can go ahead and book your flights, hotels and car rentals and go on your holiday. This website simplifies all holiday planning process by bringing all information together.
Savioke is a company utilizing robotics to improve hotel services. Their focus is a robot called Relay, which, as its name hints at, relays small items to guests. Hotel staff simply load up requested items into the bot, and with the touch of a button, it’s off for delivery.
Relay is a timesaver for hotels and brings convenience for both the staff and guests. Currently, Relay has completed over 13,000 deliveries to date across at least six big name hotels. We believe in the power of robotics and how they will affect the hospitality industry in terms of service delivery. Though they can never replace people, they help accelerate the service delivery process and can be used for various jobs in the service delivery.
The hotel industry id data rich. A lot of personal information moves around when people travel. For credit card information to customer preferences, hotels need all this data in order to properly and efficiently serve their customers. They will therefore need a cloud computing system that offers a lot security. All this information would need a lot pf hardware and a physical location would be susceptible to theft.
AboveProperty is a cloud-based Central Reservation System that hopes to keep the hotelier’s day-to-day operations and distribution simple. The company keeps up-to-date on the latest in travel technology to ensure their social-enabled travel software is cutting edge. The software has a myriad management capabilities, including products like Inline Revenue Management, Internet Booking Engine, Social Relationship Management, and Content Management System. This kind of system is great for the big chain hotels who manage a lot of information.
Communication is key when you are on the move. You will want constantly keep in touch with your loved ones back at home. Gone are the days when you would need to purchase the local networks plan to call and checkup. All you need is a good internet and your Skype account and you can video call or chat with your family without incurring more added cost. Skype will work with just any smartphone and laptop.
A big part of the hospitality industry is transportation. People are or the move from city to city and across continents searching for the next adventure. Movement from point A to B when in a new city is very important. With the taxi hailing service, transport has become cheaper and convenient. You don’t have to wait for the hotel cabs which are always overpriced when you can use your phone to get cheaper fares.
Download this app and get cheaper, reliable taxi service that is available in all major cities in the world. Need a helicopter ride? Order it through the Uber App.
Airbnb is a peer-to-peer online marketplace and homestay network enabling people to list or rent short-term lodging in residential properties, with the cost of such accommodation set by the property owner. The company receives percentage service fees from both guests and hosts in conjunction with every booking. It has over 2,000,000 listings in 34,000 cities and 191 countries. If hotels don’t do it for, book a residential place that feels and looks like your home in another city.
Airbnb was founded in August 2008, is headquartered in San Francisco, California, and is privately owned and operated. With this companies website, you can order a mansion or a just a room from any city that is listed. The prices are also very competitive making accommodation cheaper.
Technology is changing how we move around and making things easier for all of us. Tech companies are spending millions of dollars on the next big innovation to benefit the industry. This list showcases what tech companies are bringing into the different sectors of the hospitality industry.